A quarterly review of the city’s key performance indicators, released Monday, shows improvement in outcomes in several priority areas.
According to a press release, violent crime was down 8.5 percent for the year. Residential burglary also declined last year. Fire and emergency medical response times also continued to exceed performance standards citywide, as did overall satisfaction with the city’s customer service resources.
A look at the data shows the city is:
Driving down crime
- Violent crime incidents were down 8.5 percent overall for the year, including:
- Homicides down 30 percent
- Robbery of a person down 10 percent
- Aggravated assault non-domestic violence down 3.5 percent
- Aggravated assault domestic violence down 4 percent
- Residential burglary down 7 percent for the year
Quickly getting help to people who need it
- Exceeded structure fire (94.4 percent in 8 minutes, 30 seconds or less) and non-life-threatening medical incident (90.2 percent in 8:30) response time targets
- Exceeded call dispatch time goals (96.2 percent in 60 seconds or less) while piloting alternative response approaches to non-emergency calls
Connecting people to services that make a difference
- Connected homeless people to service and resources that lead to stable housing and increased financial stability 88 percent of the time
Proactively maintaining the city’s assets
- Tested water quality more proactively and discharged less, finishing the year without exceeding the limit of pollutants entering the river in any quarter
- Better ensured the cleanliness and vitality of the Spokane River, reducing the number of combined sewer overflow events
